Refund Policy
Requests are considered only when an item arrives damaged, defective, incorrect, or materially different from its listing. We do not offer no-reason returns or change-of-mind returns.
Request window and evidence
Contact us within 30 days after delivery. Include the order number, the email used for the order, a clear explanation, and photographs or video showing the item, packaging, shipping label, and issue. Missing evidence may delay or prevent review.
Authorization and review
Do not send anything back unless we provide written authorization and return instructions. Unauthorized shipments may be refused and do not create a right to reimbursement. We may request additional information, compare the claim with order records, or ask that the item be preserved while the case is assessed.
Resolution
If the claim is approved, we may issue a replacement or refund appropriate to the verified problem. Approved refunds go to the original payment method and can take additional time to appear. Shipping delays, preference changes, misuse, wear, or damage after delivery are not qualifying defects unless applicable law requires otherwise.
Contact details
Email: halilseferoglu890@gmail.com
Mailing address: 475 N Pine St, Laramie, Wyoming, 82072, United States
Phone: (307) 333-7219